Terms & Conditions

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as "you") with LAMAN, hereinafter referred to as "LAMAN", "us" or "we", at the LAMAN website or mobile website (jointly referred to as "lamanclo.store").

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on lamanclo.store at the time you place your order.

By using lamanclo.store and/or placing an order, you agree to be bound by the terms and conditions set out herein (the "Terms"). Please make sure you have read and understood the Terms before placing your order.

We are LAMAN, committed to transparency, honesty, and customer satisfaction. Our registered office is located in India. For any inquiries, please contact us at stores.laman@gmail.com.

To shop at lamanclo.store, the following conditions are required from the customer:

• You must be at least 16 years old
• Have a payment method we accept (see checkout for our up-to-date accepted payment providers)
• Be authorized to use the chosen payment method (e.g., the payment method is in your name)

If any of the above requirements are not met, we reserve the right to cancel the applicable order.

Any use of lamanclo.store or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of LAMAN.

The inclusion of any products or services on lamanclo.store at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

LAMAN wants to provide the best possible online experience. To make this possible we need to ensure that our services run like clockwork. You understand and agree not to:

• Post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services
• Act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the lamanclo.store site, or which impacts the security of the site
• Employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism to navigate or search the site, or to copy content from the site

We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.

• All prices are listed in INR and include applicable taxes
• Orders are confirmed once payment is received
• We reserve the right to cancel orders for any reason
• The prices displayed at lamanclo.store include the statutory taxes but do not include a delivery charge
• The delivery charge for each order will be the same, regardless of the size or weight of your order

LAMAN reserves the right to restrict different areas for delivery during certain times of the year. This could be due to adverse weather conditions that exist in these areas which hinder delivery.

LAMAN exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order in accordance with your selected delivery option.

LAMAN endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.

Before you place your order, you will be informed of the expected delivery details. Once you have placed your order you will receive an email confirmation with your expected delivery details.

LAMAN is unable to cancel any order once placed. This is due to fast-dispatch times of our warehouse. If you place an order in error, or change your mind once it has been placed, it is your responsibility to return the item to us for a refund.

If your order does not arrive by the scheduled date, please contact LAMAN Customer Service via email stores.laman@gmail.com.

Sale and promotional items are non-refundable and non-returnable. Once a product has been purchased at a set price, we are unable to apply future sale discounts or refunds to that product in the event of an exchange. Last chance items can be returned for an exchange only (final sale items will be noted in the details of the product page). This does not affect your statutory rights.

Please note, the products displayed on lamanclo.store may be samples, with product details potentially evolving over the course of the selling period of the product. We make every effort to display our products and their colours as accurately as possible, however please note that the displayed colours of the products will depend upon the screen of the user and we cannot guarantee that the user's monitor will accurately portray the actual colours of the products.

Faulty products: Please notify us within 30 days of receiving your item if you discover a manufacturing fault. Manufacturing faults are defined by ongoing issue/s with the product's design/construction and will be assessed as such between LAMAN and our manufacturers. We are not responsible for faults addressed outside of this 30 day period, or for issues not caused by product faults such as wear and tear.

Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such an order, we will attempt to refund the applicable amount using the same method used to make the payment.

This does not affect your statutory rights.

We are happy for the customer to return items providing there is a good reason for return. You can return an item within 14 days of placing your order for a full refund or exchange (this includes pre-order items). All returned items must be unworn and in re-sellable condition, with the tags still attached and in its original packaging. We reserve the right to return the item back to the customer if these conditions aren't met.

Please note that returns are currently not free and it will be the full duty of the customer to pay for the return of any item bought with us. Please also be aware that we are not liable for items that are lost or damaged during transit and we strongly recommend that all returns are sent using recorded delivery.

All of our items are inspected once they are received at the fulfillment centre - if they are found to be damaged or dirty, we are entitled to have this sent back to the customer as this is a condition of our returns and refund policy.

Products returned for an exchange will not have to pay extra charges for their exchanged product to be sent out. Additionally, we are unable to offer exchanges or refunds for any sale or discounted products.

Please note, it can take up to 14 days to receive and complete your return or exchange. In the event that a refund is due, we will refund the customer the amount paid for the item found within the receipt and order details. This does not include external costs such as shipping fees.

Be sure to keep hold of your receipt in the meantime, since the responsibility of the return is yours until it reaches us. This does not affect your statutory rights.

Please note, if you are returning item/s to us from outside of India you may incur customs fees for us to receive your item. As our returns policy stipulates that the return postage costs are the full duty of the customer, this includes any custom fees incurred in the postage of the return parcel. Exclusions to this include if the product is faulty/damaged before wear.

Have any questions? We'll do our best to advise - get in touch via email: stores.laman@gmail.com.